"Don't just think positive thoughts. Feel positive feelings." This is just one of many golden nuggets of wisdom I gained from my conversation with Dana Garnett, a conflict management strategist and professional mediator. Dana is an insightful conflict expert who helps businesses and teams clear the deepest rifts to working in harmony fast. Founder of The Mindful Strategy she applies her vast business and life lessons learned to help improve business and social dynamics.
In this episode, we explore what causes conflict to exist - both in individuals and on teams. She shares her insights on the elements of a successful team and how conflict arises when one or more of those elements is not in sync with the others.
How does taking someone else's position actually help you? What's the harm in leaders ending conflict with "let's agree to disagree"? Can leaders actually get better at managing conflict or is it something you troubleshoot when it comes up?
Let's dig in. Your conflict management strategist is dialed in.